Murphy & Miller Service Evaluation Form

We Want to Hear From You

At Murphy & Miller you are important to us. We would appreciate you taking a few moments to evaluate the service we provided for you and your company.

Please rate the following statements:

Courteous and helpful service on your initial phone call
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Our response time
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Professionalism, appearance and attitude of Murphy & Miller service technicians
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Satisfaction with the completed service or installation project
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Flexibility and cooperation from our office staff (i.e., sales, dispatch, management)
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Timely and clear billing
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Follow-up from the service department or account executive upon completion of job
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Support and visits from your account executive
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Quality of our workmanship
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Provided a system that met your needs both functionally and financially
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Overall value of Murphy & Miller's work
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Overall satisfaction with Murphy & Miller
     Excellent
     Very Good
     Good
     Fair
     Unsatisfactory

Name of Murphy & Miller employee who provided outstanding service:

Please offer any suggestions that will better help us serve your future needs.

Name:

Company:

Phone:

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