Evaluation Form

We Want to Hear From You

At Murphy & Miller you are important to us. We would appreciate you taking a few moments to evaluate the service we provided for you and your company.

Please rate the following statements:

Courteous and helpful service on your initial phone call
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Our response time
    Excellent
    Very Good
     Good
     Fair
    Unsatisfactory

Professionalism, appearance and attitude of Murphy & Miller service technicians
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Satisfaction with the completed service or installation project
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Flexibility and cooperation from our office staff (i.e., sales, dispatch, management)
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Timely and clear billing
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Follow-up from the service department or account executive upon completion of job
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Support and visits from your account executive
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Quality of our workmanship
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Provided a system that met your needs both functionally and financially
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Overall value of Murphy & Miller's work
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Overall satisfaction with Murphy & Miller
    Excellent
    Very Good
    Good
    Fair
    Unsatisfactory

Name of Murphy & Miller employee who provided outstanding service:


Please offer any suggestions that will better help us serve your future needs.

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Revised 13 April 2010
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